Methodology

Methodology

How The Diamond Edit chooses subjects, how dealers are evaluated, and what the column does not cover.

How columns are chosen

A piece earns a column slot when it satisfies three conditions: it answers a question a real South African buyer is actually asking, it can be reported with primary sources rather than search results, and it produces a verdict — a recommendation, a warning, or a position — that the column is willing to put its name to.

How dealers are evaluated

When a column compares dealers, the comparison is on dimensions that matter to a South African buyer with a real transaction in front of them. Six dimensions recur:

  1. Wholesale-margin transparency — does the dealer publish or readily disclose the margin between sourcing cost and retail price?
  2. Certification depth — do they stock GIA-graded stones, and if not, why not?
  3. Sourcing rigour — Kimberley Process documentation, traceability, ethical compliance.
  4. Bespoke capability — in-house workshop, turnaround, design literacy.
  5. Longevity — years operating, ownership continuity, dealer-club membership.
  6. Service standard — appointment-or-walk-in, time taken, willingness to be questioned.

No dealer wins on every dimension. A column reads as honest because it awards the dimensions where each dealer genuinely wins, and concedes the rest.

What this column does not cover